Booking
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World
Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their…
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Business
How to Avoid Vacation Rental Fees? Book Direct.
It takes some work to find a rental you can book directly, but the payoff can be significant.
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World
Help! My London Rental Apartment Vanished and I’m Out $3,100.
Following instructions she thought came from Booking.com, a woman wired payment for her planned eight-day stay to a bank account…