Why Office Buildings Are Still in Trouble

With the pandemic receding, children back in school and businesses telling employees to return to the office, the companies that own big office buildings were hoping to move on this fall from a nightmarish two years.

Instead, things got worse.

More office workers are back at their desks than a year ago, but attendance at office buildings in New York, Boston, Atlanta, San Francisco and other cities is languishing well below prepandemic levels. As leases come up for renewal, companies are often opting for smaller offices, saddling landlords with millions of square feet in vacant space. And more space is expected to hit the market in the coming months as companies like Meta, Salesforce and Lyft lay off workers. More than 100,000 technology workers have lost their jobs this year, according to, a site that tracks job cuts.

Higher interest rates are also weighing on the industry. Many landlords are no longer willing or able to acquire and spruce up older buildings or build new ones. Seeing little upside in holding on to sparsely occupied buildings and paying interest on mortgages, some landlords are simply handing over properties to lenders. Others are seeking to convert office buildings into residential complexes, though doing so can be expensive and take years.

Wall Street investors appear to think the office space sector is in for a deep slump. The shares of large landlords and developers are trading close to or below their pandemic lows, underperforming the broader stock market by a huge margin. Some bonds backed by office loans are showing signs of stress.

The value of U.S. office buildings could plunge 39 percent, or $454 billion, in the coming years, according to a recent study by business professors at Columbia and New York University.

“We see lots of tenants not renewing their leases, going either fully remote, or renewing their leases but signing up for less space,” said Stijn Van Nieuwerburgh, one of the authors of the paper, and a professor specializing in real estate at Columbia Business School. “It all adds up.”

Empty office space in the Chelsea neighborhood of Manhattan.Credit…Hiroko Masuike/The New York Times

A sickly office sector can hamper the recovery of cities that depend on the jobs and tax revenue that commercial buildings provide. For example, New York City collected about $6.8 billion in property tax revenue from office towers in the fiscal year that ended in June, or around 9 percent of its total tax revenue, down from $7.5 billion in the previous fiscal year. The market value of office buildings in the city fell $28.6 billion last year, the first such decline since at least 2000, the Office of the State Comptroller estimated.

In a sign of how fast the market has turned down in some places, companies are giving up space that they leased only months earlier. Meta, the parent of Facebook, recently decided to sublet all the space that it signed up for about 10 months earlier in an Austin, Texas, office tower called Sixth and Guadalupe. Meta must still pay the rent on 589,000 square feet, but its decision to find somebody else to occupy the space could push rents down across Austin, which until recently was seen as a thriving and growing technology hub.

The struggle to fill empty offices is a national phenomenon.

The amount of office space leased in the United States in the three months that ended in September was nearly a third below the quarterly average for 2018 and 2019, according to Avison Young, a commercial real estate services firm.

A New Office Culture

The past two years have changed the way we work in profound ways.

  • A Long-Anticipated Return: Many workers dreaded going back to the office. Now that the transition away from remote work is underway, the big question is: How is it going? Here is what Times readers said.
  • Emotions on Display: Executives increasingly want employees to know that they’re not just empty suits. To do so, they are sharing their feelings on Twitter, in memoirs and in all-staff meetings.
  • Quiet Quitting: This new approach to setting professional boundaries popularized by TikTok might be the solution for those not ready to make a grand exit from their job.
  • Job Titles: “Head of team anywhere.” “Vice president of flexible work.” The rise of remote work has given way to new positions, whose lasting power has yet to be tested.

Office vacancy rates across the country stand at a record 19.1 percent, with Chicago, Houston and San Francisco running above 20 percent, according to Jones Lang LaSalle, a commercial real estate services company. That includes the record 185 million square feet, or 3.85 percent of total office space in the country, that is available for sublet. Another 104 million square feet of office space will come onto the market through 2024 as new buildings are completed, according to Jones Lang LaSalle.

Meta, Facebook’s parent company, is seeking to sublet space it leased in Sixth and Guadalupe, a big office tower being built in Austin, Texas.Credit…Drew Anthony Smith for The New York Times

In some ways, New York, the largest office market in the country, with 540 million square feet of space, is particularly vulnerable. Older office buildings in the city are losing their best tenants to new well-equipped buildings in neighborhoods like Hudson Yards on Manhattan’s Far West Side, leaving lots of empty office space in Midtown and downtown.

“The availability downtown is at a record high of 20.2 percent,” said Franklin Wallach, an executive managing director at the brokerage firm Colliers. “These are older buildings in the canyons of Wall Street, and we’re seeing large vacancies, not because of one single tenant but tenant migrations that are all hitting at once.”

Office landlords made it through the pandemic in reasonable health because corporate tenants with long leases kept paying rent even if their employees weren’t coming into the office.

But the landlords, who typically flash sunny optimism even in dark days, are now sounding more cautious. They acknowledge, somewhat grudgingly, that many of their corporate tenants are sticking with some form of work-from-home policy, and their bullishness is mostly focused on a small sliver of the market — new buildings.

Still, they believe demand for office space will eventually come back. William C. Rudin, the chief executive of Rudin Management, a New York developer and landlord, said that in past downturns, companies had given back space. But when the economy improved, corporate executives often changed their mind and said: “Oh, my God, we don’t have enough space. We’ve got to take more space.”

The work-from-home revolution is not confined to New York and San Francisco. Even in Texas, office attendance is well below where it was before the pandemic. Weekly occupancy is at 62 percent of prepandemic levels in Austin, 57 percent in Houston and 53 percent in Dallas, according to data from Kastle Systems, a security card swipe company.

Many landlords say Kastle’s data does not reflect attendance in their buildings. Kastle reports the New York metropolitan area weekly attendance at a little less than 50 percent of prepandemic levels, but Mr. Rudin said his towers were on average roughly 65 percent full over the course of a week. He added that occupancy was much higher at buildings with space leased by financial services companies, many of which have required employees to come back.

Office attendance in the New York area remains less than half its prepandemic average, which has weighed on the local economy.Credit…Hiroko Masuike/The New York Times

Office landlords borrow from banks and in credit markets to acquire and construct their buildings. So far, most of them are making their debt payments, according to data from Trepp. But signs of stress are appearing on commercial mortgage-backed securities. These bonds are backed by payments on office loans and then sliced into layers, where the top layer is more protected against defaults than those at the bottom.

“I think there is more difficulty to come,” said Gunter Seeger, a portfolio manager at Pinebridge Investments, which invests in the debt used to finance office buildings. “It happens in slow motion — you see it coming, but it doesn’t unfold quickly. We’re limping along.”

Investors, for instance, are nervously eyeing bonds that are backed in part by lease payments from tenants of 300 North LaSalle, a Chicago building owned by the Irvine Company. Boston Consulting Group and Kirkland & Ellis, a law firm, occupy just over 60 percent of the towering building, and both are set to leave in a couple of years. The price of one of the bonds, which carries a middling rating — neither the top layer nor the bottom — has slumped 22 percent so far this year, implying a yield of around 17 percent.

Representatives for the Irvine Company and Kirkland & Ellis declined to comment. Boston Consulting Group did not respond to requests for comment.

Williams & Connolly, a law firm, moved its headquarters this year from a building in downtown Washington to a new development at the Wharf. Hines, the owner of the older building, which had a 10-year, $135 million loan against it, signed an agreement this fall with its lender, Allianz Real Estate, to sell the building.

A spokeswoman for Allianz declined to comment.

An executive at Hines, a privately held real estate investment firm, said that it had owned the building for more than 30 years and that it had been a profitable long-term investment. “We continue to operate the building and are working with the lender to sell the property to a third party,” Chuck Watters, senior managing director at Hines, said in a statement.

Newer buildings like those in the Hudson Yards development are luring corporate tenants from older buildings in neighborhoods like downtown and Midtown.Credit…Hiroko Masuike/The New York Times

Landlords are also finding that some of their top tenants are making do with much less space when they move to new offices.

In August, KPMG signed a 20-year agreement to move its headquarters to Two Manhattan West, a skyscraper expected to open next year on the edge of Hudson Yards. KPMG, which has adopted a hybrid work model, is leaving three older buildings in Midtown and reducing the total space it leases by 40 percent.

“For our business, we believe a hybrid future — a blend of fully remote, hybrid and on-site teams — will deepen connections among current and potential employees and leaders, delivering us a competitive edge in the marketplace,” said W. Scott Horne, a KPMG spokesman.

Mr. Rudin, whose company owns two of the buildings from which KPMG is moving, said, “We have a very good retention rate in our portfolio, but we also know that things change and requirements change.” He added that his firm was improving its older buildings and having success leasing them.

Companies may find it hard to shrink their office space by much if most employees are expected to come in, say, three days a week. But analysts say that, over time, managers will become more adept at minimizing space. And executives could seek to cut costs by reducing office space even further if the economy slows sharply or slides into a recession.

Mr. Van Nieuwerburgh, the Columbia professor, calculates that New York office space on average costs about $16,000 a year per employee. “That’s real money,” he said, “and companies will try to save that.”

Back to top button